You can delete your Mindirus account and all associated data at any time. You do not need to contact us first, and there is no waiting period.
Email [email protected] from the address associated with your account, with the subject "Account deletion request". We will verify ownership and delete the account within 30 days, and usually within a few business days.
Deleting your account permanently removes:
| Data | When |
|---|---|
| Account details — name, email address, password hash | Immediately |
| Study history — quiz answers, sessions, scores, progress, streaks and XP | Immediately |
| Study plans, bookmarks, notes and flashcard progress | Immediately |
| Feedback you submitted and your notification preferences | Immediately |
| Any active subscription — cancelled as part of deletion | Immediately |
If you subscribed through Google Play or the Apple App Store, deleting your account cancels access but does not by itself cancel billing with the store. To stop future charges, also cancel the subscription in your store account: Google Play subscriptions or Apple subscriptions. Web subscriptions purchased through Stripe are cancelled automatically when you delete your account.
Deletion is permanent and cannot be undone. If you want a copy of your data, request an export from Profile → Export my data before deleting. The export includes your study history, progress and account details.